Product Registration and Warranty

Welcome to our Product Registration and Warranty Information page! We extend our heartfelt gratitude for choosing our website for your product needs. Your trust in the brands we carry is invaluable to us, and we are dedicated to delivering outstanding products and services. Here, you'll discover all the resources necessary to register your product and access warranty information effortlessly. By registering your product, you'll stay informed with essential updates and expedite any future warranty claims. Our committed customer support team is readily available to assist you should you encounter any questions or issues with your purchase. Thank you once again for choosing us, and we eagerly anticipate serving you!

Unless specified otherwise, all products come with a one-year warranty starting from the date of purchase. For further information on available return options during the warranty period, please consult the Q3Box Return Policy.

This warranty provides coverage for any material or workmanship defects in all new Q3Box products specified under this warranty. Coverage applies solely to products purchased through this website, authorized merchants, retailers, or official marketplace transactions. Please note that certain third-party marketplace retailers may offer additional warranty terms that either replace or supplement the terms outlined here.

• Damage due to abuse, accident, alteration, misuse, tampering, or vandalism
• Unsupervised use by children under 18 years of age
• Products without sufficient proof of purchase
• Improper or inadequate maintenance
• Purchases from unauthorized resellers
• Lost or stolen products
• Damage in return transit

At Q3Box, we value the trust you place in our products, and we are dedicated to providing exceptional customer service, including a streamlined warranty claim process.

To ensure a smooth and efficient experience, we require customers to register their purchased products within 30 days of receiving the shipment. Product registration not only helps us keep track of your purchases but also expedites the warranty claim process should the need arise. Please note that additional purchase information may be required as proof of purchase during the product registration process, including uploading to our system.

Your identity and order information will be collected and verified by a Q3Box representative to confirm the validity of your purchase and warranty. If warranty service is deemed necessary by Q3Box, you may be requested to provide additional information or choose between alternative resolution options. When initiating your warranty claim, please provide supporting evidence such as pictures or videos illustrating the issue with the product. This documentation aids in promptly evaluating the situation and expediting your warranty claim process to ensure timely support and resolution within the warranty period.

If necessary, the product may need to be returned to us for further inspection or assessment. In such instances, it is essential that damaged or defective products are appropriately packaged in their original packaging and shipped using the prepaid shipping label provided by Q3Box.